FREQUENTLY ASKED QUESTIONS
You can easily book our holiday packages through our website. Fill out the reservation form on the respective tour page or contact customer service to complete your reservation.
Our tour packages typically include accommodation, transportation, guided services, and specific activities. For detailed information, you can check the description section of each tour or contact customer service.
To cancel a reservation, please contact customer service. They will assist you according to our cancellation policy. Keep in mind that cancellation fees and policies may vary based on the type of tour, so be sure to check the details.
In case of any emergencies during your vacation, you can reach our emergency support hotline, available 24/7. The emergency contact number will be provided in your tour documents.
For a custom holiday experience, you can submit your requests to our customer service. They will assist in creating a custom tour package tailored to your needs.